What Is Medical Practice Management Software (PMS)? [2022] (2023)

What Is Medical Practice Management Software (PMS)? [2022] (1)

Every medical practice has 2 main responsibilities:

  1. Providing the best care possible for its patients.

  2. Running the practice as a business—making sure that the medical staff have all the resources they need to work as effectively as possible, hiring new staff, managing the administrative aspects of the clinic, and so on.

Medical practice management software is a type of system that helps with both - it allows your clinic to run as effectively as possible, while delivering the best patient care, and more.

In this article, we’re going to teach you everything you need to know about practice management:

  • What Is Practice Management?

  • What Is Practice Management Software (PM Software)?

  • 7 Essential Benefits for PM Software

  • 7 Most Common PM Software Features

And more!

What Is Practice Management?

But first, let’s start with the basics.

Practice management is a general term for all administrational and business processes of a medical clinic. This includes:

  • Scheduling patient appointments.

  • Performing billing procedures.

  • Generating reports.

  • Communicating with patients.

  • Hiring and training medical and administration staff.

    (Video) Interworking of DentiqGuide and PMS(Practice Management System)

And more.

Larger hospitals usually have dedicated professionals called “practice managers” to handle the administrational work.

For smaller hospitals or private practices, however, this work falls for the practice owner, administrational team, or the receptionist.

For more information on practice management, check out our list of private practice management keys to success.

What Is Practice Management Software?

Practice management software (or PM software in short) is a type of software that helps you manage the administrative and business aspects of running a clinic.

For example, they allow you to streamline report generation. Instead of having to hunt down data on several physical, paper forms, all you have to do is log on your PM software and generate a report in a single click.

Or, to give you another example, more advanced practice management solutions like Medesk allow you to create your own online booking portal. You integrate the software with your website, and then your patients can book appointments, communicate with your staff, and more.

With Medesk, the clinic manager can control the doctors’ workload, monitor the patient's path on the Internet, calculate advertising and development costs.

Learn more >>

Read about how you can use practice management software to spend less time on paperwork and more time on your patients.

7 Essential Practice Management Software Benefits

You might be wondering if patient management software is really all that useful.

And, more importantly, is it something that your private practice needs?

Our answer? Definitely!

Practice management software comes with so many benefits that it’s basically essential for any clinic worldwide. Here’s how it helps:

  1. Less time spent on administrative tasks. PM software can automate a ton of administrative tasks, such as patient bookings, keeping track of patient notes, and more.

  2. Faster & easier billing. You can generate invoices and keep track of payments via the practice management software.

  3. Reducing no-show rates. You can send automated appointment reminders to your patients if the PM software comes with medical CRM functionalities.

    (Video) How to Use Kareo - Beginners Guide 2022

  4. Better communication with patients. Your marketing team can send targeted SMS or emails to specific patient segments.

  5. Centralized data. You can access all your clinic data via a single software. Want to check information about a specific patient? Revenue for the past month? Efficiency of specific marketing channels? All of it is available via your practice management software.

  6. Online consultations. The best practice management systems allow for telemedicine. Meaning, you can book and carry out online consultations with your patients.

  7. Remote clinic management. Most practice management solutions run on the cloud. Meaning, you can run your clinic via the practice management tool from wherever you might be.

Want to learn more about how to improve your medical practice? Check out our complete guide to private practice management!

7 Most Common Medical Practice Management Software Features

Considering adopting practice management software for your clinic?

You’ll have to pick the one that gets you the biggest bang for your buck.

There are a ton of solutions on the internet, but the very best practice management tools give you a lot more features than the rest.

So, when picking your software provider, look for these features:

  1. Online booking portal. You should be able to completely manage your booking needs on the internet.

  2. Electronic health records. The right practice management software should also have EHR features. While you can also use EHR software separately from your PM software, it’s just going to be a waste of money.

  3. Billing and financial reporting. You should be able to manage all your invoicing and financial reporting via your PM software. Additionally, you should be able to generate a customer invoice in a single click, and at the same time, also generate reports.

  4. Reporting and analytics. The more data you have access to, the better business decisions you’ll be able to make with your clinic. The best practice management tools allow you to generate desired reports with ease.

  5. Telemedicine. Over the past few years, telemedicine has been growing in popularity. Your PM software should give you the option to hold online consultations with your patients through it.

  6. Medical CRM. The CRM functionality allows you to keep track of patient data and interaction. E.g. your marketing team can segment a specific audience and send out a message specifically relevant for a given audience.

  7. Stock and inventory management. Finally, your practice management software should let you keep track of your medication and consumable items, and request new stock when needed.

Medesk has developed a new convenient warehouse accounting module. Easily monitor all receipts of medicines and supplies. Write-offs will be carried out automatically right during the reception. Create an unlimited number of warehouses for any clinic’s needs and freely move positions between them.

(Video) PatientClick EHR & PMS Introduction

Learn more >>

Want to learn more about these features and why they’re so important? Check out our article on the 9 best medical software features!

3 Types of Practice Management Software

There are 3 ways you can deploy practice management software for your clinic:

  1. Desktop-only. The software is deployed on a single desktop computer that the staff have to use on-site.

  2. Client-server. The software is deployed on a server that’s either physically located at the clinic or rented from a 3rd-party dedicated server.

  3. Cloud-based. The software runs on the cloud, eliminating the need to purchase a server.

With Medesk there is no need to hire a specialist to monitor the servers and software, to buy expensive equipment, and pay for its maintenance. We’ve got you covered here.

Learn more >>

In 2021, the best option out of the 3 is cloud-based software. It allows you to manage your clinic from anywhere in the world and requires way less hassle to set up.

To boot, cloud-based practice management tools like Medesk use bank-grade security practices to make your patient data as secure as possible; more so than if you had to take care of your own security.

Thinking about investing in PMS? Make sure to read our guide on choosing the best practice management software for your clinic.

Practice Management Software vs Electronic Medical Records (EMR) - What’s the Difference?

Electronic medical records (or EMR, in short) are digitized patient records.

Instead of keeping your patient data on paper, you upload it online. Its benefits are very clear:

  • Better patient care quality. Doctors can access patient data faster and easier.

  • Improved data accuracy. Physical records can be misplaced, mismanaged, altered, etc. One doctor might even simply not understand another’s handwriting.

  • Better security. Data stored in your systems is much safer than physical records.

  • Interoperability. EMR makes it easy to transfer data from one system to another. E.g. if a patient changes type of treatment or care provider.

    (Video) MedClarity Practice Management Software

At this point, most clinics worldwide are using EMR to manage their patient records. In fact, according to research by ONC, over 96% of US hospitals use certified EMR technology.

Now, you might be wondering, what’s the difference between practice management software and EMR?

More often than not, practice management software comes in-built with EMR as a feature (as is the case with Medesk). Most EMR tools, though, don’t have practice management capabilities.

So, you have 2 options:

  1. Get a practice management tool that does both.

  2. Get EMR and practice management tools separately and integrate them together.

Optimally, you want to go for the 1st, as integrating two solutions together is never easy and requires a lot of technical work.

For more useful tools, check out our list of the top healthcare software solutions that every clinic needs.

Try Medesk - Industry-Leading Practice Management Software

Not sure which practice management software to go with?

Try Medesk!

Our solution comes with dozens of essential PM software features, including:

  • Customizable online booking platform. Tailor our platform to your brand and allow your patients to book appointments online.

  • 40+ ready-made reporting templates to help keep track of your clinic’s performance. Understand which of your services are most popular, which marketing channels work best, and more.

  • Cloud-based platform. Access your practice management software whenever, wherever, and manage your clinic from anywhere in the world!

  • Robust medical CRM features. Give your medical marketing team the edge it needs - set up automated SMS and email communication in minutes!

  • Centralized data. Put all your patient data in one place with our electronic health records.

Click here to head over to our homepage & register for a free trial!

Related Reading:

(Video) The Practice Management Report - 2022 Moving Forward

Practice Management Software for PaediatriciansPractice Management Software for OphthalmologistsPractice Management Software for Trichologists and Hair Loss Clinics


What is a PMS practice management system? ›

PMS software automates and streamlines a practice's administrative and billing functions. PMS software typically has the ability to: Capture patient demographics. Schedule appointments. Preregister patients (including insurance eligibility and benefit checks)

What is the difference between EHR and PMS? ›

PMS only deals with fewer functions associated with the front desk work. But EHR helps the user to collect and record every information they need to know about their patients for future medical references.

What are four basic types of medical practice management systems? ›

  • AdvancedMD: a complete suite of medical office software.
  • MDConnection: a customizable tool with a focus on billing.
  • PracticeSuite: a unified EHR and PM platform with a patient portal.
  • MicroMD PM: a robust solution with configurable and extendable functionality.
  • SimplePractice: an easy-to-use tool for private practices.
Jul 15, 2022

What is the difference between EHR and practice management software? ›

Practice management software is used for keeping the facility management records organized in digital format and does not need to be shared outside the office. By contrast, EHR systems are used for keeping individual patient records and are meant to be shared with other medical professionals.

What is a practice management system and what are some examples of them? ›

A medical practice management system lets physicians and their staff quickly enter and access not only basic patient information — for example, the patient's name, address, telephone number, birthdate, employer and insurance provider — but also extensive clinical data, such as medical history, medications and reasons ...

What types of services do PM software systems offer? ›

What types of services do PM software systems offer? PM software can offer electronic claims posting, statistics, and monthly or YTD billing information.

How is MPI used in healthcare? ›

The Master Patient Index identifies patients across separate clinical, financial and administrative systems and is needed for information exchange to consolidate the patient list from the various RPMS databases. The MPI contains records for all the patients from all of the IHS facilities.

What type of medical practice management software is best? ›

athenahealth, ranked #1 by Best in KLAS in 2022 for two of our top-performing product solutions, athenaClinicals Ambulatory EHR and athenaIDX practice management, connects care with cloud-based services and mobile tools for medical groups and health systems, helping providers thrive through change and focus on patient ...

Is PMS a clinical system? ›

Practice management software/ system is type of healthcare software system that manages the day-to-day operations of a clinic.

What are 3 EMR systems? ›

EMR Software
  • Cloud-Based EMR Software. A cloud-based EMR software allows data to be accessed online. ...
  • Mac EMR Software. Mac EMR software, as can be assumed by the name, includes software compatible with all Apple devices. ...
  • ONC-Certified EMR Software. ...
  • Behavioral/Mental Health EMR Software. ...
  • Medical Billing Software.
Sep 30, 2020

Do hospitals use EMR or EHR? ›

For example, while hospitals and larger health enterprises typically use EHRs to provide a comprehensive view of patient care, they may also opt for EMRs to track specific patient data over time to help create patient-specific health plans.

What is a disadvantage of practice management software? ›

One potential disadvantage of using practice management software is that you often have to sign a contract to use the software over a period of time. Some providers will offer month to month contracts while others may require closer to a year minimum.

What are examples of medical systems? ›

Whole medical systems. Mind-body medicine. Biologically based practices not usually used in conventional medicine.
Whole Medical Systems
  • Ayurveda. ...
  • Homeopathy. ...
  • Naturopathy. ...
  • Traditional Chinese medicine.

How do you choose a practice management system? ›

How to Select Practice Management System That Best Fits Your...
  1. Assemble a Practice Management System Team. ...
  2. Analyze Existing Functions to Determine the Level of Support Needed. ...
  3. Identify Key Deliverables and “Must Haves” ...
  4. Vet the Available Practice Management System Options.
Feb 27, 2022

What are 5 different types of software used in the healthcare industry? ›

  • Digital transformation in healthcare.
  • Electronic Health Records (EHR)
  • Telemedicine software.
  • Remote Patient Monitoring (RPM)
  • Hospital Management Systems (HMS)
  • Healthcare CRM Software.
  • E-prescriptions software.
  • Medical diagnosis software.
Dec 6, 2022

What is the most popular EHR software? ›

Epic Systems Corporation

What is the most important function of a practice management system? ›

The most important functions of practice management software is streamlining patient scheduling and managing the billing of the practice.

What are the advantages of practice management software? ›

9 Benefits of a Medical Practice Management System
  • Streamlined Workflow. The most apparent benefit of PM software is that it streamlines your workflow productivity. ...
  • Improved Organization. ...
  • Increase Quality of Patient Care. ...
  • Enhanced Automation. ...
  • Improved Billing. ...
  • Efficient Documentation. ...
  • Total Integration. ...
  • Simple Scheduling.

What software do doctors need? ›

  • Medical Billing And Collection Software.
  • Practice Management Software.
  • Electronic Health Records (EHR)
  • Care Management Software.
  • Electronic Prescribing Software.
  • Patient Portal Software.
  • Recovery Software.
Apr 3, 2021

What is the most popular PM software? ›

The best project management apps currently on the market include:
  • Trello.
  • Asana.
  • Click Up.
  • Wrike.
  • Paymo.
  • JIRA.
  • Basecamp.
  • Teamwork PM.
Jan 23, 2023

What is MPI and why it is used? ›

Message Passing Interface (MPI) is a communication protocol for parallel programming. MPI is specifically used to allow applications to run in parallel across a number of separate computers connected by a network.

What are the two types of MPI? ›

MPI collective communication routines are divided into two broad classes: data movement routines, and global computation routines.

What is MPI what are its main characteristics? ›

MPI "is a message-passing application programmer interface, together with protocol and semantic specifications for how its features must behave in any implementation." MPI's goals are high performance, scalability, and portability. MPI remains the dominant model used in high-performance computing today.

What is the most common ERP system used in the medical industry? ›

SAP S/4 HANA is a popular healthcare ERP solution for large and growing healthcare organizations from hospitals to private healthcare companies and beyond. This Healthcare ERP solution is expandable with HRIS, CX and supply chain modules.

What software does doctors office use? ›

Electronic medical record (EMR) and electronic health record (EHR) systems are medical software designed to deal with the daily operations of a medical office. The software tracks patient appointments, care notes/results, and financial information in one place.

What are the different types of software applications commonly used in the medical office? ›

Thirteen of the most popular types of healthcare software
  • Electronic Health Record (EHR) Software. ...
  • Medical database software. ...
  • Medical research software. ...
  • Medical diagnosis software. ...
  • Medical imaging software. ...
  • E-prescribing software. ...
  • Telemedicine software. ...
  • Appointment scheduling (booking) software.
May 6, 2020

What is the purpose of practice management software AES? ›

Practice management software is designed to assist you with handling all administrative and business processes of a medical clinic by providing all of the features we have highlighted above. A PMS will help you with tasks such as: Scheduling patient appointments. Performing billing procedures.

What is the purpose of practice management software quizlet? ›

What is the purpose of practice-management software? To allow staff to complete tasks electronically. Why is keeping accurate records in practice-management software important? entries become a permanent, legal record.


1. Cleverdent
2. Practice Management Systems
(Strategic Legal Solutions)
3. MedEvolve Practice Management Overview
4. DENTAL PRACTICE MANAGEMENT SOFTWARE | Global Market Demand and Growth Factors, Analysis 2022
(TMR Research)
5. The right practice management software helps physicians deliver improved outcomes | BaveLabs
6. FCOI and Other Support: NIH and Grantees Working Together
(NIH Grants)
Top Articles
Latest Posts
Article information

Author: Pres. Carey Rath

Last Updated: 30/09/2023

Views: 6447

Rating: 4 / 5 (61 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Pres. Carey Rath

Birthday: 1997-03-06

Address: 14955 Ledner Trail, East Rodrickfort, NE 85127-8369

Phone: +18682428114917

Job: National Technology Representative

Hobby: Sand art, Drama, Web surfing, Cycling, Brazilian jiu-jitsu, Leather crafting, Creative writing

Introduction: My name is Pres. Carey Rath, I am a faithful, funny, vast, joyous, lively, brave, glamorous person who loves writing and wants to share my knowledge and understanding with you.