LA POSTE Tracking | Track La Poste Parcel & Shipment Delivery - Ship24 (2024)

La Poste is one of the most popular postal services in France. They are dedicated to committing a positive impact on society by allowing people to get connected to each other. La Poste aims to go beyond geographic boundaries and develop its international growth.

La Poste tracking can be done by using Ship24. Track your La Poste packages with Ship24's universal tracking and get real-time status on the whereabouts of your parcels. To do this, simply copy the tracking number and enter it on the Ship24 homepage. You can enter up to 10 La Poste tracking numbers and get results within a short time.

Related:

La Poste Track Package

La Poste Tracking Number

La Poste Shipping

What is La Poste?

French company La Poste is the postal service subsection of the parent company Le Groupe La Poste. La Poste's one of the oldest postal services in France and has built a solid reputation for postal services and continues to be the go-to option for parcel delivery, especially for people in France.

While Groupe La Poste operates various services through subsections, such as banking and insurance with La Banque Postale and telecommunications through La Poste Mobile, it is predominantly focused on logistics through both La Poste and its international logistics counterpart, GeoPost.

La Poste is still a market-leading parcel delivery service within the company, and profits from La Poste represent about half of Group La Poste's company income. This is despite increasing competition within the sector from other postal services and private couriers, such as PostNL, DHL, and others. La Poste and GeoPost, although operating under the same parent company, are different entities and deal with mail differently.

Tracking your La Poste parcel effectively can be difficult if your parcel should pass between these two different handlers, even though they are technically connected.

Ship24 is a universal tracking tool that allows users to track their La Poste parcel both when it is with La Poste (perhaps when it has first been dispatched from an area in France) to when it reaches an international destination and may be handed to another courier for the final leg (known as the last mile) of the journey.

This is because Ship24 is a global tracking platform with the ability to track over 1,200 couriers and thousands of online shops simultaneously, meaning that whether or not your parcel should change hands, all your tracking information can still be found in one place, on Ship24. Whether you are using La Poste or GeoPost for your parcel delivery handler, track your parcel with Ship24 to ensure you can keep track of your parcel at every step of its journey.

Where will my La Poste package be processed?

La Poste parcels are not guaranteed to pass through any particular La Poste address or warehouse. La Poste operates several sorting warehouses and processing centres. Which one handles your parcel will depend on the origin of your parcel and its final destination. However, La Poste also has other branches and offices that do not deal with post directly, and therefore your package will not pass through these addresses.

There, La Poste customers should not expect their tracking to show that their parcel is at the La Poste head office.

Nevertheless, La Poste's head office is located at 9, St. Colonel Pierre Avia, 75015 Paris, France.

If you want to know where your parcel is, where it is being processed or its current status at any point, you can use Ship24's universal tracking site just by heading to the Ship24 website. Ship24 has the capability of tracking multiple couriers and as soon as you enter your tracking number, it will scan thousands of online sources to find the relevant information on your package. This service can be used up to 10 times for 10 different couriers, in just one search!

La Poste Tracking with Ship24

With Ship24, you can also keep up to date on the status of your parcel which is useful for several reasons:

  • Delivery information: Knowing the location and status of your parcel will help you know when it is going to be delivered. Although you should receive an estimated delivery date when you first send your parcel from the online marketplace or the seller, tracking your parcel with Ship24 will allow you to know when it has reached a local courier depot and/or is out for delivery. With this information, you can have the best chance of making sure someone will be at the destination to receive the parcel if it is required. Also, it helps sellers know when their product has been delivered (For instance, so they can send feedback forms to customers to review their product/service).
  • Processing complications: If your parcel is being sent internationally, it may need to be checked or processed at customs which can cause some complications, especially if an issue is found during processing. Ship24 keeps you up to date with the customs process, by sending status notifications (known as events) as soon as they happen. Therefore, if while tracking a parcel a person receives a notification saying there is a problem at customs, they can proceed accordingly.

We understand that being fully informed on your shipment tracking information is important, which is why Ship24 has been designed to keep you in the know when it comes to tracking our La Post package.

What's the best way to track my La Poste parcel effectively?

To track your La Poste order, you can either go directly go to the official website of La Poste or you can track via the free-to-use, universal shipment tracking system on the Ship24 website. The latter is recommended as the best option as there is no need to log in or enter details about your parcel, instead, you just need your La Poste tracking number.

If you choose to track directly with the La Poste website, you will find two options when you arrive on their website, of which you will need to select one.

  • Individuals tracking
  • Professional tracking

If you choose the individual option, you will need to enter your La Poste tracking number in the search bar and click on search to get results. However, if your parcel has been outsourced to another courier (which can often be the case if it is an international delivery), the most up-to-date may not always be available.

To get the latest, use the multi-courier tracking system by Ship24. You don't need to select a type of service, just enter your original tracking number and start tracking your parcel, instantly!

If you are a professional, you will have the possibility to put one or several La Poste tracking numbers in the search bar at the same time. So for example, if you want to track the number of La Poste parcels, you just need to enter each tracking number separated by a semi-colon.

In order to identify your La Poste tracking number details, some examples have been listed below to give an idea of what your La Poste parcel tracking number will look like. A typical La Poste tracking numbers consist of between 11 to 15 characters, including both numbers and letters, with the latter always being in capitals. La Poste tracking number ends with "FR".

La Poste Tracking Number Format Examples

For instance, a La Poste tracking number can look similar to the following:

  • EE019238594FR
  • EH483995847FR
  • NN750995485FR

You can also start tracking La Poste parcels with the Ship24 universal tracking website. You just need to go to the Ship24 homepage (website) and put the tracking number of your La Poste parcel in the search bar and click enter, to get all the information about your La Poste package.

What are La Poste tracking number notifications?

When a La Pose tracking number is acquired, there will be tracking notifications to inform the user about the current status of the parcel. Tracking notifications from La Poste may be difficult for non-French speakers. Below are some tracking notifications that you will receive from La Poste when you track your parcels.

La Poste Tracking Number Notifications

La Poste Tracking Number NotificationsDescription
Votre envoi est en cours d'acheminement vers sa destination.The package is on its way to its destination.
Votre colis est en transit sur nos plateformes logistiques pour vous être livré le plus rapidement possible.The package is in transit to one of La Poste's office and it will be delivered to you as quickly as possible.
Votre envoi est sur le site qui dessert votre adresse. Nous préparons sa distribution.The package is in a local facility near you and is being sorted for delivery.
Votre envoi vient d'arriver en France.The package has arrived France.
Votre envoi a été distribué dans la boîte à lettres.The package has been delivered to your mailbox.
Votre Colissimo va bientôt nous être confié ! Il est en cours de préparation chez votre expéditeur.Your Colissimo package will soon be under their care. The sender is preparing the package.
Votre colis est dans le site de livraison qui dessert votre adresse. Nous le préparons pour le mettre en livraison.The package is at a local La Poste hub near you and will be delivered to you.
Votre colis est livré.The package is delivered.
Votre envoi est sur le site de départ dans le pays d'origine avant son transport international.The package is about to depart from the country of origin and will be transported overseas.

Does La Poste deliver on weekend?

La Poste delivers from Monday to Saturday (excluding public holidays). The La Poste delivery timeframe will depend on which delivery option the customer or seller has chosen. However other factors, such as the destination and size and weight of the parcel can also delay delivery times.

Delays in postage delivery may also occur in unusual circ*mstances, such as if adverse weather conditions make transportation unfeasible or if local couriers are overwhelmed with deliveries, such as during holiday periods.

Regardless, using Ship24 to track a La Poste parcel means It doesn't matter if your post is in transit on Friday at 3 am or being processed at customs on Sunday night, Ship24 will let you know as near time as a possible change in location or status on your parcel.

Can a third-party tracking platform find my La Poste parcel?

Yes, third-party tracking platforms, such as Ship24, are recommended when tracking parcels sent with La Post because the postal services often use other couriers to help with delivery, especially when it comes to international packages. Track La Poste parcels for free at any time.

La Poste delivers to many regions worldwide, with about 40 different countries listed as available for shipping options. However, the majority of La Poste warehouses are located in France and the majority of the deliveries and operations are also made in France. French merchants often use La Poste to take care of the delivery of their parcels.

To reach other customers through Europe, in Germany, Poland, or again the Netherlands to be more precise, La Poste works with its logistic service GeoPost.

Like many other postal services based predominantly within a country, such as China Post and Russian Post, international deliveries will usually be subcontracted outside of their respective countries. This means items shipped with La Post typically are handed over to other couriers, with tracking options varying depending on the courier the delivery is taken over by.

With Ship24, however, you can keep tracking your parcel no matter where it goes or who it is being handled by, thanks to its universal, multi-courier tracking capability!

Ship24 doesn't need the person tracking the parcel to know who is handling your parcel and you do not need to enter any more details into the Ship24 if your parcel changes hands. Simply enter the original tracking number you received and the Ship24 tracking system will use the tracking ID to automatically detect which courier a package is with.

This built-in auto-detection makes Ship24 a one-stop shop for tracking La Poste parcels or tracking parcels with any other parcel delivery courier. Find out how easy it is by heading over to the Ship24 website next time you get a tracking number and experience stress-free, true end-to-end tracking, worldwide.

How do I ensure my La Poste parcel is IOSS registered?

The EU's Import One-Stop-Shop (IOSS) system is a new import scheme that is designed to benefit eCommerce businesses and distance sellers who sell to buyers across its 27 member states. It promises faster delivery times and simplified VAT payments for both customers and businesses. This is because firstly, all VAT will be included and paid for by the customer at the point of sale, meaning that there is full transparency on payments and no hidden fees can be added afterwards.

As VAT will be prepaid, customs processing of IOSS packages will be vastly reduced, meaning faster delivery times, again benefitting all stakeholders.

Finally, IOSS VAT payments which will be collected first by the business or marketplace can then be paid in one monthly payment to one monthly EU tax authority via their IOSS fiscal intermediary (which will be based in one EU country and pay VAT owed on the company's behalf).

Ship24 is offering full IOSS fiscal intermediary services for businesses and marketplaces that need EU representation for IOSS registration. Not only are we accredited to do so, but our best-in-class support will walk you through the registration process and help you provide all of the needed documentation to get an IOSS number as soon as possible, sometimes within as little as 2 days!

We also provide ongoing VAT compliance support to make sure you meet all EU obligations and can take full advantage of the benefits of IOSS.

Where can I ship a package with La Poste too?

La Poste ships to some 40 countries around the world, with sister company GeoPost handling many of its international shipments overseas, particularly in Europe. However, when it comes to other destinations, La Poste packages are often handed over to private, local couriers to complete their journey to other countries.

French retailers often opt to choose La Poste shipping because they are both comfortable with using the longstanding service which has ensured a good customer-client relationship but also because of the international shipment options it offers.

Tracking your La Poste or GeoPost package is best done through Ship24, as it offers a single shipment tracking system that covers over 1,200 couriers and thousands of online shops. This means you can track your La Poste parcel from origin to final destination all in one place.

Simply enter your La Poste tracking number, or your GeoPost tracking number, into the Ship24 website and let the system do the rest. You don't need to add any personal information or any further tracking information other than your La Post / GeoPost tracking number to get started. Simply enter, click search and get tracking results!

How long does La Poste take to deliver?

For delivery within the country, the delivery should take around 24 to 48 hours while if you are shipping internationally, it could take 4 to 9 business days depending on the destination country.

To track the steps of your parcel, use Ship24 as your reliable guide to information on the whereabouts of your parcel. Track up to 10 parcels simultaneously and get results within a matter of seconds.

How do I track my La Poste international package?

Whether you receiving a La Poste parcel from the USA, China, Switzerland, Australia, or anywhere around the world, you can still track your parcels using the French tracking number. Tracking your La Poste international package can be done in two ways, by going to the La Poste website or by using Ship24's universal tracking system.

You can track your package on the La Poste website but the only downside is that it might be difficult for non-French speakers to navigate through the website. With Ship24, tracking is seamless as all you have to do is place your French tracking number and our tracking system will do its job for you.

You can also track up to 10 packages at the same and get results in a matter of seconds. It is the most convenient and reliable way to track your La Poste international packages.

The great thing about tracking with Ship24 is that you can also track your orders from marketplaces when they are being sent through La Poste. Ship24 gives order tracking updates to thousands of online stores like Cdiscount, Allegro, Amazon, SHEIN, and thousands of other marketplaces.

Why is my La Poste tracking number not working?

There could be delays when it comes to tracking your La Poste parcels, this could be due to La Poste not processing the parcel yet. When this happens, wait a few minutes or a few hours before trying to track your parcel again.

Another reason could be that the La Poste tracking number that you entered was miswritten. Please double-check each number and letter and try tracking again. You can use Ship24 as your trusted and reliable tracking system.

There could be some issues in the La Poste server and hence, the tracking number could not be tracked. It is recommended to use Ship24 as your number one source of tracking as it provides fast and reliable information regarding your parcels' status.

If your Post of France tracking number is still not working after a few days, it is best to contact the local courier regarding this matter. Ship24 will not be able to assist you with this issue as it can only help you track your parcels through a series of tracking events.

Alternatively, Ship24 can track other tracking numbers from more than 1,200 international couriers and thousands of marketplaces such as DTDC, Leboncoin, USPS, UPS, etc.

Is the GeoPost and DPDgroup part of La Poste?

La Poste uses GeoPost For its international deliveries, and DPDgroup is the name for the parcel delivery arm of GeoPost. All of the aforementioned are part of the parent company Le Groupe La Poste.

Both GeoPost and DPD shipment services have their own track and trace system for their parcel, however, it is separate from La Poste which can make tracking a parcel that passes between the two difficult, especially if the tracking number changes slightly moves between handlers, as sometimes happens.

Can Ship24 tracking find the La Poste parcel?

Ship24 universal tracking is designed to be able to track parcels handled by multiple couriers, wherever they are worldwide. Whether a package is passed between couriers or the tracking number changes along its journey, Ship24 tracking can take these variables into account, to deliver true end-to-end tracking.

Put your mind at ease by letting Ship24 universal tracking scan all the relevant courier websites at just the click of a button, so whether it be La Poste, DPD Group, or GeoPost handling your parcel, you will get your parcel tracking information instantly.

Can Ship24 track La Poste, GeoPost, and DPD?

Ship24's auto-detection system means that you can enter a La Poste, DPD, or GeoPost tracking number and the universal Ship24 global tracking platform will be able to identify and locate the parcel by whoever it is being handled.

Where can I get universal La Poste parcel tracking?

To track your La Poste tracking number anywhere worldwide, you simply need to enter your La Poste tracking number, into the Ship24 universal, multi-courier tracking platform to get the latest tracking information on a La Poste parcel.

Your La Poste tracking number should be given to a buyer once the seller has received purchase confirmation. Although, if an item has been bought on an online platform or marketplace, the tracking number may be sent to the buyer after checkout or via the confirmation email.

How can I use a Ship24 tracking API for my La Poste packages?

La Poste tracking API offers true end-to-end tracking for your business with our advanced, multi-courier tracking API. With its powerful in-built auto-detect features, it can identify which courier is handling any parcel or package using just the tracking original number. So, if your parcel is with La Poste, another handler, Ship24 will know. Integrate your system with the powerful Ship24 tracking API within minutes, to optimize your tracking capability.

How do I contact La Poste in English?

Frequently asked questions are not yet available on the La Poste website. For queries or concerns regarding your La Poste parcel, you can contact them thru the following information. You can contact La Poste's customer service in English but bear in mind that it might be difficult to reach them.

Contact La Poste Customer Service in English

La Poste Local Contact Number

  • 3631 (individuals)
  • 3634 (professionals)

You can contact La Poste's customer service from 8:30 am to 7:00 pm on Mondays to Fridays and 8:30 am to 1:00 pm on Saturdays.

La Poste International Contact Number

  • + 33 810 821 821 (individuals)
  • + 33 892 970 416 (professionals)

You can contact La Poste's customer service from 8:30 am to 7:00 pm on Mondays to Fridays.

La Poste Email Address

  • internet.laposte@laposte.fr
LA POSTE Tracking | Track La Poste Parcel & Shipment Delivery - Ship24 (2024)

FAQs

What does a La Poste tracking number look like? ›

The format of the tracking number is a combination of one (1) letter and fourteen (14) digits. It has a total of 15 digits. The La Poste tracking number format for international shipping should look like this: A12345678912345.

How do I track my package from La Poste? ›

You just need to go to the Ship24 homepage (website) and put the tracking number of your La Poste parcel in the search bar and click enter, to get all the information about your La Poste package.

Where do I find my tracking number? ›

Your tracking number can be found in the following places:

Your Post Office™ shipping receipt. Your sales receipt if you bought insurance at the Post Office™ Your email confirmation if you shipped from USPS.com.

How long will La Poste hold on to a package? ›

How long will La Poste hold on to a package? If the postman advises you that a parcel awaits your collection at the post office (by a notice called an avis de passage), then you have 14 days in which to collect it. If you fail to collect within this timescale La Poste will send the parcel back to the supplier.

How long does French post take to deliver? ›

There are timbre rouge (first class) or timbre vert (second class) post. Second class post can take up to two days to be delivered, but it is seen as more environmentally friendly as there is no aircraft involved. A lettre prioritaire (rouge) should be delivered in one day. Post is delivered six days a week in France.

What does a tracking number look like on a parcel? ›

The tracking number is usually printed as a barcode that can be scanned thanks to a barcode reader or even thanks to smartphones. There are international tracking numbers and also tracking numbers only detectable within the country where the sender stays.

How long does Italian Post take? ›

The delivery times vary between 10-15 days for European destinations and 10-25 days for the rest of the world. Poste Delivery International Standard also includes the possibility of shipping with payment on delivery, an attractive option for online stores and marketplaces.

How do I locate a package? ›

How to Start Your Search
  1. Check the Current Status. Before you begin your search, if your package or mail has tracking, check USPS Tracking® to see its current status. ...
  2. Complete a Help Request Form. ...
  3. Submit a Missing Mail Search Request.

How do I contact La Poste English? ›

As far as La Poste are concerned, they do offer an English speaking service, although it is often difficult to reach. You can contact them on 3631 from France, or +33810821821 from abroad. You can also contact them by mail or by letter at Service Clients 99999 La Poste.

What is tracking ID number? ›

A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Usually, the shipper or online shop is able to provide the tracking number or ID.

What has a 12 digit tracking number? ›

FedEx has a powerful advanced information system where we upload data about your shipment as it moves through our network. All you need is the 12-digit package tracking number.

Can I find tracking number by name? ›

Can you track a package by name? By setting up an Informed Delivery service with your USPS account, you can track your packages. Another option is to use the USPS Tracking Number included when you mail a parcel. You can't track a package with a name.

Why is parcel Force taking so long? ›

the delay is caused by adherence to Parcelforce Worldwide policies to provide a copy of the delivery record or a copy of the signature obtained at delivery; the parcel has not been packed adequately or has been packaged incorrectly. This information can be found in our Packaging Advice pages.

How many times will an post try to deliver? ›

How many times will you try to deliver my parcel? We will try to deliver to the address at least once, if there is no one available to accept the parcel we will leave you a “sorry we missed you!” notice explaining how to get it.

How long do packages stay on hold? ›

USPS Hold Mail® service can hold your mail safely at your local Post Office facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service. You can make your request up to 30 days in advance or as early as the next scheduled delivery day.

How long does Parcel Post take to deliver? ›

Within India, speed post items are delivered within 24 to 72 hours, depending on the accessiblity of the delivery point. During transit time, location of the item can be tracked with the tracking number provided at the time of booking the speed Post.

How long does a post take to arrive? ›

Though the average delivery time for mail is 2.5 days in the USA, it can take around seven days for regular mail to arrive, depending on the state it is being sent to. The delivery can also get delayed if there are public holidays like Christmas.

Does French post deliver on Saturday? ›

Mail is delivered in France six days a week.

Who uses a 20 digit tracking number? ›

USPS. The most common USPS Tracking Number Format is 20 digits (Like 9999 9999 9999 9999 9999), or a combination of 13 thirteen alphabetic and numeric characters, typically starting with 2 Two alphabets, following by 9 Nine digits, and ending by “US” United States (e.g., EA 999 999 999 US).

Who has a 14 digit tracking number? ›

FedEx. FedEx Ground and Express tracking numbers can be between 12 and 14 digits.

What is a parcel reference number? ›

Your tracking reference number

To track your item, you will need the reference number found on your Post Office receipt. This may be called a barcode or a reference. The reference number is between 9 and 27 characters long .

How long will a parcel take to get to Italy? ›

Economy courier to Italy

Estimated delivery time is 4-6 working days. Parcelforce drop-off is a good option for larger packages (up to 30kg).

How long does customs clearance take in Italy? ›

This process usually takes c. 5 days from the date that the shipment enters customs in Italy. Shipments can then be released as soon as an EORI code is generated.

Does Italian post deliver on Saturday? ›

There is domestic competition in letter delivery from Nexive (PostNL) but let's focus on Poste Italiane. Letter delivery was six days per week (Monday to Saturday), but more and more regions now receive alternate day delivery of letters.

Can I see where my package is right now? ›

You can check Circuit to see where your package is in real-time if you have your USPS package tracking number. You can contact a USPS customer service representative a few days from when your package was sent if it is still missing. Make sure you give the tracking number to help the USPS find your package.

Can I see where my package was delivered? ›

So, a more last resort option to find your missing package is to call your local Post Office (or walk in) and ask for the GPS location scan information. When you give them the package's tracking number, USPS will be able to tell you the GPS location where they scanned and delivered the package, down to a 6-foot radius.

Can you see if packages are coming to your address? ›

Turn on package tracking notifications and you'll automatically get text and/or email alerts with the status of your package and delivery details.

What is the post office called in France? ›

La Poste is a postal service company in France, operating in Metropolitan France, the five French overseas departments and regions and the overseas collectivity of Saint Pierre and Miquelon.

What carrier is La Poste? ›

La Poste is France's national postal service provider, delivering registered mails and parcels across France and internationally.

What is La Poste email? ›

For support related queries, you can dial +33 3631 or 3634. Whether it is a missing package, damage, product enquiry, or status of shipment, the agents will be able to provide clarity and resolution. The email address internet.laposte@laposte.fr can be used for dropping a comment or feedback.

Who has an 18 digit tracking number? ›

UPS assigns an 18-digit tracking number that starts with 1Z, followed by a 6-character shipper number (a combination of numbers and letters), 2-digit service level indicator characters, followed by 8 digits that identify the given package.

Who has a 15 digit tracking number? ›

How Will a FedEx Tracking Number Look Like? The tracking number will mostly have 12 to 15 digits as its format, especially for FedEx Ground and Express shipments.

Who has a 11 digit tracking number? ›

The reference number of the DHL Parcel waybill for domestic shipments has 11 digits and consists of digits only and starts with 1 (e.g. 12345678901).

How many digits is a tracking ID? ›

Tracking numbers consist of letters and numbers typically between 8 and 40 characters long sometimes with spaces or hyphens between groupings of characters. When shown on a receipt after shipping a package the tracking number is usually close to the barcode.

Who has a 22 digit tracking number? ›

Whenever you post a package, the post office workers assign a number to that order, that number is called USPS Tracking Number. It is also known as label or article number. USPS tracking number is usually a 22-digit number.

Who has a 34 digit tracking number? ›

United States Postal Service Delivery Confirmation Number: a 22-34 numerical identifier assigned by the U.S. Postal Service when Delivery Confirmation is requested.

How can I check without a tracking number? ›

Even if you cannot find the tracking number, you can contact the company itself and provide them with other information listed on the receipt. The company will know in which transit location your shipment was recently scanned.

Can you track an item without a tracking number? ›

If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know?

Can you track a package without a tracking number? ›

Yes, you can track a USPS package without a tracking number by filing a Missing Mail request. Submitting a search request is recommended if your package didn't arrive within the 7-day estimated delivery date. You'll need the mailer and recipient's address, shipping date, and package description to do so.

How can I speed up my parcel delivery? ›

5 Strategies for Faster Deliveries
  1. Optimize delivery routes. If you want to reach top delivery speeds, the first thing you must do is optimize your routing. ...
  2. Plan ahead. ...
  3. Enable real-time route modification. ...
  4. Prioritize appropriately. ...
  5. Combine forward and reverse logistics.
2 May 2022

Is there a phone number for Parcelforce? ›

Can I get compensation for late delivery? ›

The compensation shall be an amount calculated at the rate of six per cent simple interest per annum on the total amount paid for the purchase of the flat, levied from the date of expiry of 36 months, and shall continue till the date of delivery of possession along with the occupancy certificate.

What happens when you miss a delivery? ›

You don't need to book a Redelivery or collect your mail if you've received a yellow card, we'll automatically try and deliver it again the next working day. If we still can't deliver it, then we'll leave a red 'Something for you' card and you can collect it or have it redelivered in the usual way.

Do I need to pay money if receiving a parcel from abroad? ›

Depending on the origin and value of the goods, you may be required to pay tax and other import duties. In practice, any fees due are collected by PostNL on behalf of customs authorities. These costs may be paid at the time of picking up your shipment at a retail point.

Can customs open your package? ›

No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.

Why is my package still on hold? ›

This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey.

Why is my parcel on hold? ›

Normally it means your J&T Express parcel delivery has been temporary denied due to some reasons. These reasons are not permanent and should be able to resume for delivery within few days or within 14 days. The uncontrollable situation might due to the following reasons ; Parcel Overload at CDC or Hub.

What is a poste restante address? ›

Well now you can – thanks to Poste Restante. Poste Restante is s service designed for travellers, who do not have a permanent address in the location where they wish to receive mail, enabling them to collect their mail free of charge at any participating Post Office Branch in the UK.

Who delivers La Poste in us? ›

Shipping services with La Poste

For parcel delivery, clients can choose between Colissimo and Chronopost, the two carriers responsible for all of La Poste's parcel shipping services.

Is La Poste and Colissimo the same? ›

Colissimo is a delivery service in France for sending parcels nationally in France, but also from France to international destinations. Like Chronopost, Colissimo is part of the La Poste Group so parcels can be sent by dropping them off at your local La Poste post office.

What is meant by post restante letter? ›

poste restante in British English

1. (not in the US and Canada) an address on mail indicating that it should be kept at a specified post office until collected by the addressee. 2. the mail-delivery service or post-office department that handles mail having this address.

What is a package receiving service? ›

Package Receiving Service Explained

A package receiving service is exactly what it sounds like. Instead of shipping the packages to your home or business, you have them shipped to the package receiving service who keeps the package in a secure location until you're ready to pick it up.

How does Poste Restante work in France? ›

If you wish to collect your post from the post office you can do so using a service called Poste Restante. The sender merely needs to write your name on the envelope, followed by the words Poste Restante and the name and postal code of the commune.

How do I contact La Poste? ›

As far as La Poste are concerned, they do offer an English speaking service, although it is often difficult to reach. You can contact them on 3631 from France, or +33810821821 from abroad. You can also contact them by mail or by letter at Service Clients 99999 La Poste.

How fast is post in France? ›

First-class stamps (usually the red ones) are used for quicker delivery meaning postage will take between one and three days to arrive. Second-class (usually green) offers a slower service, between two and three days. A little tip is that you do not have to buy a book of stamps in La Poste.

What does Colissimo mean in English? ›

Colissimo {masculine}

express parcel service run by the French Post Office (trademark) [ex.]

How long does a package take from France to us? ›

Delivery times from France to the US could be as fast as 1-3 working days if you book an express service or over 10 days for an economy service. Some states will be quicker to ship to than others and generally, the major cities have shorter delivery times.

How long does Poste Italiane take to ship? ›

Depending on the type of shipping service you picked, Poste Italiane will store your parcel in the closest depot for a period between 3 to 15 working days.

Who delivers packages in France? ›

Top 9 parcel delivery services in France
  • Colissimo.
  • Chronospost.
  • DPD.
  • Mondial Relay.
  • Relais Colis.
  • DHL.
  • FedEx.
  • UPS.

Is La Poste reliable? ›

La Poste shipping is considered to be one of the fastest and most reliable postal services in France. Many people use La Poste for their shipping because it is more affordable and consumes less time compared to other shipping couriers.

How long does Colissimo take in France? ›

The good thing about Colissimo is that they ship all over the world and offer home deliveries or local pick-up points in France. Local deliveries are done within two business days.

What time does Colissimo deliver? ›

When will my Colissimo parcel be delivered? Colissimo delivery times may vary depending on the service you book and where you're shipping to, but generally, they will deliver Monday-Friday up to 6.00 pm (excluding bank and public holidays).

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